I cannot speak highly enough of the service that Invicta provided me with when they managed my property which I let out to a single tenant from March 2019.
I chose Invicta Letting Agent to let my property as I had already experienced very positive dealings Invicta in the past when selling and buying a home.
As a first time landlord, moving away from Kent, I wanted the assurance that my property in Kent would be well managed and chose their Platinum Fully Managed package which worked really well for me. This gave me peace of mind that all aspects of renting out my beloved home would be covered, leaving me without the stress of managing it myself.
Invicta offered a professional, supportive and personalised package. It was easy to get hold of the staff and they were polite and helpful at all times. It felt like nothing seemed too much trouble for them.
This became especially important and valuable during the Covid pandemic when financial insecurity put both landlords and tenants in a potentially vulnerable situation. Changes in government policy further put landlords in a compromised position. Thanks to my Platinum Fully Managed contract I still received my rent. The staff at Invicta continued working throughout the pandemic and provided an excellent service.
A huge thank you to all the team at Invicta, especially Paul and Lindsay!
Cannot express how fantastic these guys have been, especially Lisa. This was our first move and with everything going on in the world we thought we would really struggle but she has looked after us all the way. When we had a issue with our shower it was dealt with immediately and fixed in no time. Cannot recommend enough and will be telling everyone about them!
Thank you to all the team at Invicta Faversham with the purchase of my new home. You kept me well informed along the way. All my emails were answered promptly. It was a long drawn out process, not helped by being in a pandemic, but we got there in the end. I love my new home.
Invicta Estate Agents has done a great job helping us buy our new home. Paul was really on the ball, chasing up a long chain of vendors and buyers on a daily basis, to make sure things stayed on track. We are very grateful and would definitely recommend them.
I can't praise the staff at Invictas enough. They were representing the house I was buying. In the weeks on the run up to the completion they were amazing at helping get the chain of sales over the line when it seemed it would fail. Their service was definitely above and beyond expectations. I would highly recommend Invictas. Thank you for getting me into my new home...
The guys are amazing at Invicta. Emma and Paul were so supportive and accommodating in helping us buy our first home.
They kept in constant contact and were always on hand if we had any questions. Emma went out her way on a few occasions to show us the property as we wanted to make sure it was the right decision. When we get around to selling and buying in the future, Invicta will be our first point of contact. Would highly recommend.
Thank you so much for all your help with my sale. Your efficient and sensitive approach helped very much in keeping my stress levels manageable! I'll be very happy to recommend you to anyone I know who may need an estate agent.
The team at Invicta were both friendly and professional. They marketed the house quickly, attracted an early and strong response from potential buyers and found us a purchaser within 10 days. HIGHLY RECOMMENDED.
We have been using Invicta Lettings for managing two properties for over four years now. The first time it was all a new venture for us and I was nervous about handling everything without professional help. All the team members at Invicta's have been brilliant at sorting out all the problems and overseeing any work that has been needed, supplying excellent tradespeople and getting necessary work completed quickly. We would definitely recommend the team and now we know all the things that can happen, some at inconvenient times we will not be changing letting agents or managing it for ourselves any time soon!
We have used Invictas as a letting agent for nearly 5 years. We wanted a local agent who would provide a personal service. Maintenance work has been dealt with as required and rental payment is always prompt, although I suspect this is an automated process anyway. One criticism from our experience is that Invicta's do need prompting when it comes to conducting property inspections and tenancy agreement completion. On the whole we are satisfied with the service.
I have been letting my property through Invicta's for the past 5 years and have always been very happy with the professional service they provide. I am confident that my property is being well managed.
Been our letting agency for the past six years and during this time we have found all members of staff to be most helpful and professional in all matters arising. We can without hesitation thoroughly recommend this company.
I have used Invicta Lettings for several years and have always found them to be very professional in their approach, helpful and have never had problems finding me suitable tenants.
Just a quick note to let you know that I have had an excellent response from your Financial Advisers on my re – mortgage needs .
A quick , and efficient service that delivered an substantial saving over the deals I managed to find. Money well spent on their advise and service. On a separate note I like to say thank you as well for looking after my Lettings over the last year. You do have a great team around you and I would recommend Invicta to anyone looking to engage a letting agent.
We are very pleased with the full management service that you provide for us. We are always confident that you will find the right tenant for us and so far we have enjoyed full occupancy and full rental income. You deal with tenants' enquiries effectively on our behalf and if any matters need dealing with you have access to a reliable set of contractors who provide competitive quotes. You always ensure that these contractors complete the works to a good standard, on time and to budget.
Bloody excellent! I had my doubts but you were adamant it would happen.. and it did. Well done to you. Efficient is the word, I have dealt with many many Estate Agents over the years and nobody has ever come up to your standard, plus I am in Thailand so it was all left to you. Dealing with you has been a pure pleasure.
Recently had first-hand experience as a vendor. The company is still as great as ever! Paul went above and beyond to keep everything moving forward and we sold our house for the figure we hoped for. Thank you!
The Invicta team have been professional, efficient and honest since our first meeting. I cannot recommend them highly enough. They give good advice and I feel that all maintenance has been carried out and checked to a high standard, at reasonable rates. All contractors have done a great job - doing what's necessary to keep the property in good condition. Staff are friendly and very helpful. I feel my property is in very safe hands.
We have very much appreciated your hard work, cheerfulness and kindness.
Paul and his team have been looking after my rental properties now for the best part of three years. During the management contract I found them polite and effective in both responding to tenant requests and issues and ensuring that my interests as a landlord are protected. Best proof for this is probably that all of my tenants have been with me long term this far. I as a landlord have no hesitation to recommend Invicta to any potential Investor or tenant.
We rent in Faversham with Invicta for 5 years , 5 years with a great service always great service from Paul to start with then Evie ... now we move and I like to say big thank you to the Faversham team for theirs professionalisms.
Thank you so much for taking good care of our property, I have complete trust in you and that is such a relief living so far away.